Cancellation policy
Purchase Options & Subscription Cancellation Policy
At Boricua Gift Shop, we offer subscription and recurring purchase options for select products as a convenience to our customers. Please review the information below carefully.
Subscriptions
When you purchase a subscription, you will receive repeat deliveries based on the subscription duration and frequency you select at checkout.
-
Your payment details are stored securely, and you will be charged for each scheduled delivery unless you choose to pay in advance.
-
Some subscriptions may auto-renew at the end of their selected duration.
-
If you do not wish to renew, you may cancel the subscription at any time before the next billing cycle.
You can cancel or make changes to your subscription at any time:
-
Use the links provided in your order confirmation emails, or
-
Manage your subscription directly through your customer account.
Subscription Cancellations
-
Subscriptions may be cancelled at any time prior to the next billing date.
-
Once cancelled, no future charges will be made.
-
A confirmation email will be sent once the cancellation has been processed.
Billing & Refunds
-
Subscription charges are non-refundable once billed, unless otherwise stated.
-
If a subscription order has already been processed, shipped, or delivered, a refund cannot be issued.
-
We are unable to refund payments for products that have already been fulfilled.
Orders Already Fulfilled
-
Orders that have been shipped or delivered are considered complete.
-
Delivery status is determined by the carrier’s tracking information (such as USPS).
-
Refunds cannot be issued for delivered items, even if a subscription is cancelled after shipment.
Need Help?
If you have any questions about your subscription, billing, or order status, please contact us at:
📧 boricuagiftshop2025@gmail.com
We aim to be transparent, fair, and respectful of both our customers and our small business.
Thank you for supporting Boricua Gift Shop 💛
— Handmade • Cultural • Small Business